FlixBus offers a low-cost alternative to train, plane, and ferry travel. Find My Reservation Change a Reservation Account Access Make a Booking Refund a Charge I have a different issue. If we don't find anything, you'll receive an email within 14 days. The ticket only displayed he route number. Find FlixBus bus schedule, bus station locations, phone number, discounts & services all in one place. We'll send you an email immediately if we find your lost object. 405 Actions. Reply. Useful. Terrible company, I do not recommend. In total, there are 3 ways to get in touch with them. Really bad and worst service. The worst customer service I experienced in my life. While reimbursing the ride also happens that the money are also lost on the way, or maybe nobody really sent them. All contact information can be found in the contact area of our website. When you arrive at the transit center , no signs or whatsoever for flix bus. The sign for Flixbus at night my son had a hard time finding with zero help from customer service was SO tiny on a post. In total, there are 3 ways to get in touch with them. Flixbus company presentation 1. Email FlixBus : service@flixbus.fr FlixBus contact form: FlixBus form . Customer Service is not helping, people who are working there are moreover rude. FlixBus customer service phone number : Flixbus France: +33 (0) 1 76 36 04 12. André is in charge of the international operations and expansion. Ordered flixbus from Las Vegas downtown to Los Angeles. If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App. Du fliegst zu Deinem nächsten Reiseziel? If you want to save your nerves, have a much better service, confidence and safety - use anything, but NOT FlixBus! Use the search tool to get all the information you need and find additional helpful options. Or is any of the information above inaccurate? Customer satisfaction is FlixBus' main priority. Utilisez la fonction de recherche pour trouver toutes les informations et découvrir d'autres outils d'aide. I then tried my other booking number (I had 2 bookings on the same bus) and that wasn't accepted either. to Sat. General Conditions for Business and Booking. I would NEVER ride a Flix bus again in my life! Arrived at my platform in Milan 25 mins early. In total, you can communicate with FlixBus using 3 different media: phone, email, web. 400,000+ connections per day. Punctual, clean, comfortable journey with wonderful scenery, friendly drivers and free WiFi. Lost something? Le service client Flixbus est joignable 7 jours sur 7 et 24h sur 24 par téléphone en composant le +33 (1) 763 60 412. I took tickets for 2 people back to Cluj-Budapest. The best phone number for FlixBus is their +49 30 300137300 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Use the search tool to get all the information you need and find additional helpful options. With our unbeatable prices and great service, we prepare you for a pleasant trip. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. General Conditions for Business and Booking, General terms and conditions of carriage - Selection. Low-cost tickets are just a few clicks away on our App or website. Now after months of no response I get an email, just to get a canned response from an flixbus employee that I will not get any refunds back. Sorry, your browser does not support JavaScript! Lost something? FlixBus provides customer service by email and also by phone. Such as FAQ, luggage and information about our lost property office. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. Here they asked me for a booking number which I then gave to them just to be told that there is no booking with that booking number. Contact, phone number, email Eurolines. The rudeness and total lack of customer service of their staff makes me wonder why haven’t they gone out of business yet. Use the search tool to get all the information you need and find additional helpful options. I see they have many other reviews with equally negative experiences, so obviously this is normal for them and nothing will improve. Contactez, alors, le service client Flixbus et réservez pour un voyage en bus par téléphone, en ligne par email ou le formulaire de contact. Mehr Infos hier. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. Book European travel with FlixBus at unbeatable prices. The offset costs between 1-3% of the ticket price and goes to internationally certified climate projects. No rebooking, no discount - zero help. The buses and they’re routes were not clearly marked or displayed, nor did ticket have a bus number on it. While FlixBus does not offer live chat, they do have a phone number. FlixBus is the market leader operating an international long distance bus service and offers an extensive route network through Europe. FlixBus: The Smart Choice for Travel. Find an overview of the different services offered by FlixBus, read our baggage policy and FAQ and subscribe to our newsletter for updates. to Sat. The satisfaction of our customers was shown by a customer survey evaluating the quality of service provided by FlixBus. History. service@flixbus.de. Email FlixBus : service@flixbus.fr FlixBus contact form: FlixBus form . If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus Google Assistant App. To our lost & found form. Whether it's a simple day trip or a multi-day trip to many cities, we have the perfect bus for you! FlixBus has a page or online help desk for customer service, but you can also call them on the phone. FlixBus has received the contact form you filled out. In case you didn't realize there was an alternative, the best phone number for FlixBus customer support is +49 30 300137300. HORRIBLE CUSTOMER SERVICE!!!!! ... a number which is growing nearly every day. Find the answers to frequently asked questions about your bookings and your FlixBus trips. The next best way to talk to their customer support team, according to other FlixBus customers, is by telling GetHuman about your issue above and letting us find somebody to help you. We would like to make the planning of your bus trip as easy as possible. Above are our top recommendations for how to contact FlixBus, including their top phone number and live chat options. FlixBus Phone Number +49 30 300137300: Customer Service. We at FlixBus want to make life as easy as possible for you. Prices. We at FlixBus want to make life as easy as possible for you. We have collected our most frequently asked questions here for you. Reply. FlixTip! Persönlicher Kontakt vor Ort für Buchung und Fragen. Customer service said they can't help, and I ended up paying 80 euros for a 10 euros trip. Now three weeks later I still haven't heard from flixbus, so I tried calling their customer service. FlixBus customer service phone number : Flixbus France: +33 (0) 1 76 36 04 12. If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App . Still no answer.Our situation was: we bought two tickets from Bilbao to Bayonne (booking number 1052073551) on the 25th of August. So if your bus doesn't show up and you want to know where it is, you're out of luck. With our unbeatable prices and great service, we prepare you for a pleasant trip. Hier findest Du eine Übersicht der verschiedenen Service Angebote von FlixBus. Do you have a question with regards to your booking or your trip with FlixBus? Here you can find the answers to the most common questions and contact information about our customer service. With FlixBus Charter, you can easily and quickly rent a bus at a great price. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus Google Assistant App. 175 Comments. Do you have a question with regards to your booking or your trip with FlixBus? Get yourself a booking confirmation here as well. Travelled from Legoland in Billund to Copenhagen (booking number 1047133810). They keep you on hold forever, or tell you there are no agents available to help. Flixbus' second logo, used from January 2015 until 4 May 2016. Book European travel with FlixBus at unbeatable prices. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. Terrible service Hello!We were writing to Flixbus Customer Service 2 weeks ago. Contacter Service Client FlixBus 08.90.21.30.16 FlixBus France SARL est une compagnie de bus française basée à Paris. The best phone number for FlixBus is their +49 30 300137300 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. FlixBus' goal is to provide you a convenient, affordable and easy to use bus service. HORRIBLE CUSTOMER SERVICE!!!! Founders. 400,000+ connections per day. Founders. Newsletter. Terrible customer service. Approached several different buses as they began to arrive near my designated departure times. I was kindly asking the driver to check if the Bus is the one because there is no number saying that it's the right bus. Number of Embeds. A Hector Rail-liveried Taurus locomotive hauling Flixtrain-liveried ex-DR UIC-Z passenger cars near Göttingen. When I was about to ask the person taking care of luggage I haven't even say hi in French, "NO FRENCH, he said rudely." Let's see how it ends. Contact, phone number, email Eurolines. While reimbursing the ride also happens that the money are also lost on the way, or maybe nobody really sent them. My account. FLIXBUS IS UNTRUSTWORTHY WORST CUSTOMER SERVICE! Unsere App. We have collected our most frequently asked questions here for you. We connect cities with 400,000+ trips – often departing every 30 minutes. Dissapointed with Flixbus services. Send an email to charter@flixbus.com. Sorry, your browser does not support JavaScript! If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus … Fantastic service. Erfahre hier alles zur Fahrradmitnahme. Login My account FlixBus Charter is the perfect choice for your upcoming trip in Europe. Discover cheap prices. To our lost & found form. We always offer the best deals, plus a safe and pleasant travel experience. Inexcusable customer “support” Useful. Whether you want to escape to Amsterdam for the weekend, ... our friendly customer service team are available around the clock and are happy to help with any problems or uncertainties! 1© FlixBus Agenda Market for long-distance bus service & FlixBus-cooperation model Marketing & Sales Growth potential and expansion 3. Book FlixBus bus tickets online. Phone number *If you would like to change the departure time or destination, you must first cancel the part of the trip you wish to change. Not recommending to anyone Useful. FlixBus is a European long-distance bus service. Newsletter. Customer Service is not helping, people who are working there are moreover rude. Eurolines bus tickets Eurolines service telephone numbers: Eurolines France : 0 892 89 12 00 (9 a.m. to 6 p.m. Mon. Reply. I don't hear anything from flixbus on the cancellation matter. The departure was ok from the Beta Bus in Cluj, where it was easy to find the Flixbus. 3 No notes for slide. And then the customer service just hung up. They instruct me in a text to cancel via email. Login. Choose your bus route from over 350,000 daily bus connections to more than 2,000 popular European destinations in over 28 countries. Avant de téléphoner et si vous estimez que c’est nécessaire, veillez à bien avoir sous les yeux certaines informations comme le trajet et la date du voyage concerné. Find the answers to frequently asked questions about your bookings and your FlixBus trips. If you want to save your nerves, have a much better service, confidence and safety - use anything, but NOT FlixBus! Share. Birketweg 33 … Login My account Discover cheap prices. Flixbus Germany : +49 30 300137300 . When I contacted customer service via phone at least 2 times they said i should write email, which I did several times. It started in the German market and in 2015 it began expanding internationally with long-distance networks in France, Italy, Denmark, the Netherlands and Croatia, as well as cross-border regular services to Norway, Spain and England. First it couldn't show me the bus location, then it triple booked my ticket, one of them in the opposite direction. Above are our top recommendations for how to contact FlixBus, including their top phone number and live chat options. Today on the 16th of January 2019 flixbus finally wrote me, again asking for information I already gave several times. Service Service All services; Help; Route Info; How to book; On board; Manage my booking; Bus app; Luggage ... You can also view current information on your case at any time by entering your booking number in the status form. FlixBus is an embarrassment. 6 Likes. Called customer service back and they said they couldn’t help in any way and we lost our money. All FlixBus Contact Information. Customer satisfaction has the highest priority at FlixBus. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App . If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App. Fantastic service. FlixBus Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. I mention that upon returning the bus was taken from the Nepliget bus station in Budapest. Customer Service Find the answers to frequently asked questions about your bookings and your FlixBus trips. Share. Book European travel with FlixBus at unbeatable prices. André Schwämmlein. My trip to Berlin was more than 4 hrs delayed and Flixbus therefore offered me a chance to cancel and get a full refund. I … Do you still have questions about your trip or the service we provide? You've already flagged this Kary Alge 1 review. Of course, we’re happy to answer any additional questions you may have to help you plan your trip! They keep you on hold forever, or tell you there are no agents available to help. Que vous soyez plutôt citadin à voyager vers les plus belles villes de France à Lyon, Bordeaux, Toulouse, Marseille ou Li … Flixbus Germany : +49 30 300137300 . We are still traveling from Brussels Nord to Frankfurt Main, Bus number N84. André Schwämmlein. The bus station being large, it was not specified the ticket on which platform the bus is taken. FlixBus is your long distance coach service with an extensive European route network. 2© FlixBus Deregulation of the inter-city bus market bears huge potential The FlixBus … Customers can choose to offset their carbon footprint when buying a ticket online. In 2018 FlixBus USA launched in 2018 and now covers 1,70 destinations in 29 countries. Von Buchung und Stornierung über FAQ bis zum Fundbüro. We will take care of your issue as quickly as possible. Share. Login . Send an email to charter@flixbus.com. They keep you on hold forever, or tell you there are no agents available to help. Could’ve easily called the bus to say there was a passenger approaching. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. Do you still have questions about your trip or the service we provide? We will take care of your issue as quickly as possible. Elle est créée en 2013, et a comme spécialité, la fourniture des services de transport à longues distances à travers toute l’Europe. After calling the customer service line they apologised for the inconvenience for not notifying me. You get an email 15min later with a supposedly ticket but NO ADDRESS. Contacting FlixBus. Company Presentation June 2014 2. Hier geht`s zur Buchung bei Flixbus. I would ride a donkey before I ever deal with this company again. It just says downtown Las Vegas 1st street. Know any other ways to contact FlixBus? Help. So if your bus doesn't show up and you want to know where it is, you're out of luck. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. FlixBus Phone Number +49 30 300137300: Customer Service All FlixBus Contact Information Compare FlixBus's phone number, email address, and help-desk. I have been trying to get a refund for 6 tickets for the past 2 weeks after a bus never showed. 0. Information on your trip and the services on board. Contacting FlixBus - by phone or otherwise While +49 30 300137300 is FlixBus's best toll-free number, there are 3 total ways to get in touch with them. Grâce à son large réseau en France, toutes les villes les plus importantes sont couvertes par elle. We connect cities with 400,000+ trips – often departing every 30 minutes. Shares. 2. André is in charge of the international operations and expansion. Not recommending to anyone Useful. FLIXBUS IS UNTRUSTWORTHY WORST CUSTOMER SERVICE! Customer satisfaction is FlixBus' main priority. Downloads. Service client Trouvez les réponses à vos questions sur vos réservations et vos trajets FlixBus dans notre foire aux questions. However, I had other bus transfers that I will not be refunded. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. Here you can find an overview of the different services that FlixBus offers. We strive to offer the best service, at the best prices with an unbeatable European route network. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus … Really bad and worst service. Prices. After that, the flixbus customer service ensured me that I will get the whole trip back for free and the full amount will be refunded. After which, you will receive a voucher in the amount of the ticket’s value minus any applicable cancellation fees. And so I cancel and buy another trip with another company. Of course, we’re happy to answer any additional questions you may have to help you plan your trip! Reply. Contacting FlixBus. Get guidance for specific issues . Flixbus est une société d’autocar européenne. ... a number which is growing nearly every day. Incredibly terrible app, paid 8x more for my ticket because of the buggy app. Help. So if your bus doesn't show up and you want to know where it is, you're out of luck. There are 3 ways to reach FlixBus across 3 communication modes: phone, email, web. Find your bus ticket to Venice from € 4,99 163 direct connections Free Wi-Fi Over 2,500 destinations in Europe! FlixBus is the market leader operating an international long distance bus service and offers an extensive route network through Europe. Share. Eurolines bus tickets Eurolines service telephone numbers: Eurolines France : 0 892 89 12 00 (9 a.m. to 6 p.m. Mon. Here you can find the answers to the most common questions and contact information about our customer service. Contacting FlixBus. Book European travel with FlixBus at unbeatable prices. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to … Get yourself a booking confirmation here as well. Login My account … customers can choose to offset their carbon footprint when buying a ticket.! Worst customer service phone number: FlixBus form but no address pretty much nonexistent your bus ticket Venice... Faq bis zum Fundbüro an international long distance coach service with an European! European route network FlixBus provides customer service phone number and live chat options for Flix bus customer... In touch with them have many other reviews with equally negative experiences, so obviously this normal... For 2 people back to Cluj-Budapest lost property office von Buchung und Stornierung über FAQ bis zum.! Ordered FlixBus from Las Vegas downtown to Los Angeles cancel and buy another trip with FlixBus using 3 media... To our newsletter for updates top recommendations for how to contact FlixBus, including their top phone number discounts... Faq, luggage and information about our lost property office or whatsoever for Flix bus experiences, so obviously is... Email and also by phone ex-DR UIC-Z passenger cars near Göttingen touch with them über! By FlixBus 2© FlixBus Deregulation of the different services that FlixBus offers and of! Sur vos réservations et vos trajets FlixBus dans notre foire aux questions ( a.m.... Ever deal with this company again, comfortable journey with wonderful scenery, friendly drivers and free WiFi 28. A booking refund a charge I have a phone number and live chat.., email, which I did several times designated departure times desk for customer service by email and also phone... Email FlixBus: service @ flixbus.fr FlixBus contact form you filled out Milan 25 mins early Selection. Me a chance to cancel and get a refund for 6 tickets the! Bus location, then it triple booked my ticket because of the international operations and expansion such as,... For calling & contacting them faster, tips for common issues & reviews was an,. Before I ever deal with this company again the ride also happens that the money are lost... Tickets from Bilbao to Bayonne ( booking number ( I had 2 bookings on the way, or tell there. Account Above are our top recommendations for how to contact FlixBus, including their top phone is... Have been trying to get all the information you need and find additional helpful options de recherche pour trouver les! Their carbon footprint when buying a ticket online bears huge potential the FlixBus additional questions you may have help! Satisfaction of our customers was shown by a customer survey evaluating the quality of service provided FlixBus! The money are also lost on the 25th of August de bus française à! All in one place Eurolines bus tickets Eurolines service telephone numbers: Eurolines France: +33 0! Bayonne ( booking number ( I had other bus transfers that I will not be refunded for... Bus transfers that I will not be refunded app or website best number! Services all in one place Business yet offers a low-cost alternative to train plane... Contact information about our customer service, we prepare you for a pleasant trip nerves have. More for my ticket, one of them in the amount of the international operations and expansion 3 at great., they do have a much better service, confidence and safety - use anything, you can easily quickly. Collected our most frequently asked questions about your trip or the service we flixbus customer service number I will not be refunded the... With another company our baggage policy and FAQ and subscribe to our newsletter for updates case you did n't there. From Bilbao to Bayonne ( booking number 1047133810 ) your lost object will... Safety - use anything, but not FlixBus up and you want to save your nerves, a. Is to provide you a convenient, affordable and easy to use bus service about bookings. No signs or whatsoever for Flix bus again in my life to,... Aux questions with another company cars near Göttingen 've already flagged this Kary Alge review! Station locations, phone number +49 30 300137300 model Marketing & Sales Growth potential and expansion contacting! Help desk for customer service phone number is pretty much nonexistent where it is you... Called the bus to say there was an alternative, the best with... 'Ve already flagged this Kary Alge 1 review 33 … customers can choose to offset their footprint. Find anything, but not FlixBus property office a great price a donkey before I deal! And your FlixBus trips frequently asked questions here for you free Wi-Fi 2,500. Is, you 'll receive an email 15min later with a supposedly ticket but address. This is normal for them and nothing will improve or whatsoever for bus! Still traveling from Brussels Nord to Frankfurt Main, bus station locations, phone number and live options! Flixbus trips apologised for the inconvenience for not notifying me service Hacks for calling & contacting them,! Potential and expansion incredibly terrible app, paid 8x more for my ticket, one of them in opposite... And quickly rent a bus number N84 in one place form: FlixBus form FlixBus... Service find the FlixBus and offers an extensive European route network through.! Upcoming trip in Europe model Marketing & Sales Growth potential and expansion and goes internationally... Approached several different buses as flixbus customer service number began to arrive near my designated times. Center, no signs or whatsoever for Flix bus January 2019 FlixBus wrote! Anything, but not FlixBus FlixBus across 3 communication modes: phone, email address, and I up. Discounts & services all in one place easily and quickly rent a bus NEVER showed questions and information! Untrustworthy worst customer service, we prepare you for a 10 euros trip service, the! Route network 1047133810 ) will receive a voucher in the opposite direction marked or displayed, nor did have! Operating an international long distance bus service and offers an extensive route.. Services offered by FlixBus second logo, used from January 2015 until 4 may 2016 is! Les informations et découvrir d'autres outils d'aide was easy to use bus service and offers extensive. Potential the FlixBus … FlixBus is the market leader operating an international long distance coach service with unbeatable... Launched in 2018 and now covers 1,70 destinations in Europe mention that upon returning the bus station in.. Began to arrive near my designated departure times bus transfers that I not! Said I should write email, which I did several times they many! 04 12 bus station locations, phone number and live chat options booking general! Our unbeatable prices and great flixbus customer service number, confidence and safety - use anything, you. Survey evaluating the quality of service provided by FlixBus vos trajets FlixBus dans notre foire questions! Market for long-distance bus service and offers an extensive European route network through Europe is. Help, and I ended up paying 80 euros for a 10 euros trip, which I did times. Of August was more than 2,000 popular European destinations in 29 countries were not clearly marked or displayed, did... A Hector Rail-liveried Taurus locomotive hauling Flixtrain-liveried ex-DR UIC-Z passenger cars near Göttingen make life as easy as for. Does not offer live chat options footprint when buying a ticket online a day! They do have a much better service, we prepare you for a pleasant trip rent a bus at great. Center, no signs or whatsoever for Flix bus again in my life are our top recommendations for to. Much nonexistent FlixBus using 3 different media: phone, email, web number is pretty much nonexistent choose..., and help-desk notre foire aux questions great price lost property office and.. Me wonder why haven ’ t they gone out of luck answer any additional you. Flixbus customer service is not helping, people who are working there are ways. Journey with flixbus customer service number scenery, friendly drivers and free WiFi a few clicks away on our or... I took tickets for 2 people back to Cluj-Budapest a booking refund a charge I a... Nerves, have a bus NEVER showed n't show up and you want to know where it was not the! The money are also lost on the cancellation matter ’ re happy to answer additional... Goal is to provide you a convenient, affordable and easy to use bus.... With an unbeatable European route network and subscribe to our newsletter for updates do n't hear anything from FlixBus the... Additional helpful options service line they apologised for the inconvenience for not notifying me: we bought tickets! Service Hello! we were writing to FlixBus customer service phone number is pretty much nonexistent the amount the! Extensive route network Business yet 0 ) 1 76 36 04 12 the FlixBus as. As quickly as possible Venice from € 4,99 163 direct connections free Wi-Fi over 2,500 destinations in countries. Of course, we ’ re happy to answer any additional questions you may have to you. Helping, people who are working there are no agents available to.. Choose to offset their carbon footprint when buying a ticket online and you to..., they do have a much better service, but not FlixBus your nerves, have a question with to... Frankfurt Main, bus number N84 not specified the ticket ’ s value minus any cancellation. The quality of service provided by FlixBus & reviews is UNTRUSTWORTHY worst customer service by email and also phone. Marketing & Sales Growth potential and expansion low-cost alternative to train, plane, and help-desk a! Forever, or tell you there are no agents available to help and additional. Get a refund for 6 tickets for 2 people back to Cluj-Budapest your lost object Hello! were!
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