apple watch 4 not working after swimming

Its not like I avidly walked all over the mall but was out on the track but I did shoot hoops and ride a stationary bicycle and I have exactly 0 credit for either activity . I’ve used this fix and corrected the problem for at least a year. I love everything about your post here. Also having issues with walks not registering. I just started having the same problem this week It’s very frustrating, because I became accustomed to seeing my activity ring close, and now it won’t. Fifi – I have to ask yet again (although no one answers) have any of you tried to un pair and re pair your watch. Contacted Apple again and I have been contacting them regularly for weeks now. Thanks Samsung! After watching the Apple announcement for the Series 4 watch I ordered one the minute they were available because the larger display, focus on … On the stepper my heart rate got up there around 150-170 bpm. If I do an outdoor walk, I typically only get credit for the amount of time when I’m going up a steep hill and I have to catch my breath. I will be giving this fix a try this evening. My daughter just does “Other” on every single one of her workouts because she got tired of not getting credit. I’m having the same issue with my Series 3, and it is so frustrating. Then go ahead and do my outdoor walk or outdoor run as normal. My daughter had this problem (what prompted the article) with a Series 0. If anyone figures out how to prevent the problem from recurring, I’d certainly be interested. After doing so, however, you should unlock the watch and have the speaker eject whatever water might be stuck inside. I have rheumatoid arthritis and it is really annoying because I keep track on how active I am for obvious reasons apart from competition. I’m 24 hours into owning this apple watch and thought that it was maybe a bad one. My Activity app shows that I walked 33 minutes. Three days ago I started experiencing the problem with the Move and Exercise rings not recording the correct readings. Follow the steps given below. I only got 10 minutes on the green ring. I found this blog and tried the recalibrating steps to no avail. I have tried the recalibration but still only got 3 minutes for 23 minute walk so NO it does not work! Luxury Bands . She said that her resting heart rate is higher than “normal” and she believes that may be the factor. When you spend this sort of money you expect the top of the range service from your device…if its a bug, fix it please Apple. Outside Walk for 40 min, get credit for nothing except 4 min walking around the house. Oddly sometimes this gets turned on for me and I’m not sure why- I’m not in the habit of putting it in powersaving mode. He uses it to tell me when dinner is ready (I’m spoiled). Have a Series 2 I watch, iPhone 7+, all of a sudden I’m not registering my activities, rings, steps etc… and it’s very important cuz my Doctor looks at it when I go every 6 weeks. Much respect for Apple’s second-level engineering support, but I was not down for that experiment. When I pootle into the village with the family i generally burn calories but often see no exercise credit, whereas when I walk to the shops myself i get credit because I generally walk a lot faster. My Fitbit was a quarter of the cost and far more effective, and the customer service was better too! I hope they find a fix for this soon. Lisa Pat Ky – I have to ask yet again (although no one answers) have any of you tried to un pair and re pair your watch. Same thing happened with new Series 4. I’m stating those so you know that I have not been in bed all day, and I have in fact done some activity already. Technology Should make life easier. I also had the problem, that my Apple Watch did not pair, after replacing the screen. What really fixed my step problem was downloading the new update. Current iOS version is 10. Next walk 33 minutes, only got 2 minutes exercise on ring. My first thought as I started to read what you wrote was, “Ha! Then it figured out that my heart rate isn’t at what it thinks it should be and then I stopped getting full credit. So for example, before my walk I had 5 minutes recorded. The next screen shows the number of exercise minutes by date. Just wanted to reiterate that the problem occurred again and I fixed it the first time by unpairing and re-pairing. I personally have an extremely low heart rate (sitting here at my desk just typing it’s at 79 and 55 while sleeping). View Item. To keep your Apple Watch in pristine condition, it's always a good idea to run it under some warm tap water after swimming (in the ocean or in a pool), exercising, or whenever it's dirty. No change. I would love to converse with you directly about my data and findings – if you could write to me at allison@podfeet.com that would be great. Thank you! Has anyone found an alternative fix for this yet? See? I’m having the same issue. I walked this morning for 1.24mins and it recognised 24mins. Because of this, any model is appropriate for swimming. I called Applecare they acted like they had never heard of this problem. I have a series 3 watch and have been having this issue, which has been very frustrating indeed. I have a series 3 and don’t want to have to take my phone just to track distance and get it to count. Took a 40 min walk and get 7 min on exercise ring. It worked properly for about 8-9 months until now. My daughter Lindsay can walk with me, with a higher heart rate for the same time and se will not get credit. Somehow that resolved itself. Then I was not able to add my credit card via Apple Pay or update to wOS 5.2.1 (from 5.2) and so I unpaired the watch, hoping that it would work once pairing it again. weight, height, etc), and nothing seems to help. I then unpaired and repaired and things were fine…up until three days ago. Currently I am experiencing issues where I get told that I haven’t moved despite running 5k at a decent rate or swimming 2km in open water……both without my phone whereas my cycle trip today tracked perfectly well (with my phone). same problem in europe! I should have gotten an Apple Watch! Honestly, I would like to throw my support towards the gender theory. I also appreciate the tip on using the “other” Workout as a workaround to get minute for minute credit. It was spotted in the first beta version of watchOS 4.3. Based on the comments above I unpaired and then re-paired to my phone and that seems to have fixed the problem, so thanks for that suggestion! Looks like it is a bug with the workout app. It seemed fine at first, but after a month or so my run distances were behind those of the other people I run with. I walked my dog for 23 minutes and went swimming in the pool doing at least 10 full laps and my watch says I only excercised for 13 minutes!!! Using Activity is all about credit, so this is pretty important to Apple Watch users. I was never prompted to calibrate my watch when I first started using in last November, it just worked. Seeing 53:9 is so dramatically different from my other data that I thin it is a red flag that might mean something. What is the problem? Just started swimming and after one lap showed apple logo and then went dead. It makes me feel like a cheater, but honestly not getting credit for what I already did has pissed me off so bad that I’ve wanted to throw my watch in the trash! I have the same issue. What the hell is going on Apple? If I wasn’t helping with a health study I’d go back to a fit bit which correctly measures activity. i just got it today too! It’s an issue with the apple watch and how it calculates what it thinks is the “proper heartrate” and such. Adjust Haptic Alert on your Apple Watch . Sooo glad I’m not the only one, I went for a walk this morning, specifically a hike and it registered 2 mins on the circles but clearly registered my time on the health workouts. They promised to replace it in 2 or 3 days. I never had problems with my Fitbit till the band wore away. As I said above in my responses, this is a temporary fix but maybe in the meantime Apple will address and fix this issue. I have tried everything that has been recommended but yet my exercise ring will not budge. I can select a date and see every minute of that day that exercise was recorded. After a rigorous 5 mile walk today, I only received 28 minutes of exercise. I tried recalibrating and that didn’t work. I have a series 4 watch and no matter what intensity I workout, I constantly only receive about 1/4 to 1/2 of my exercise minutes. It really sucks…. Called Apple this morning, they suggested unpairing and repairing my watch. My activity minutes are accurately recorded, but maybe my Fitbit usage is too far back to have harmed my stats. If your Apple Watch got wet and now its speaker sounds muffled, follow the steps below. Barbara, There’s a flaw in my data collection methodology and it’s that the Activity app records ALL minutes of exercise, not just those with workouts, so in some cases (especially at home), the app shows more than 100% credit because presumably I ran up and down the stairs doing chores or something and that’s not shown as workout data but does show as total exercise minutes. So frustrating! Do we see a possible correlation here? Hi, new to this, i have a AW 2 all works fine apart from the outdoor walk which done only occasionally credit me for minutes and less calories than other. Thanks so much, Paul! So right now my workout minutes shows 15 min earned. I experimented with android for about a year( biggest mistake ever). Technology Should make life easier. Now it only registers sporadically. ugh. When your watch is charging, the red lightning bolt changes to a green lightning bolt .If your screen is blank or you see the Apple Magnetic Charging Cable icon and a red lightning bolt on the screen, charge your watch for up to 30 minutes. I recently got the Apple Watch 6 & went swimming this morning. Can’t Apple fix this with an update? While many of us learn to swim at school, plenty of people never return to the pool as an adult. Apple Watch Series 4 Touch screen Not Working [Fixed] - It may happen that your Apple Watch will just not respond to any of the taps on it! The problem started while using the app Slopes for skiing, which may be incidental. Wow! I have been going along just fine since January 1, 2018 (closing rings everyday for going on eight months now. I personally don’t even pay attention to the time anymore and I just do the “Mind & Body” option for the remaining of my time in which I require to close my rings. April 10th we started a step challenge at work. I played 2 hours of tennis with avg HR of 155 and got credit for only 6 minutes of exercise (sigh). Frankly I like Fitbit much better for the whole fitness ecosystem. Make sure your current watch is listed first. I wouldn’t hold my breath on a fix from them, but at this point I’m just sincerely curious about it and interested in following the thread. To use your watch, you need to unlock the screen. If you do talk to Apple again it might be worth mentioning. I’m using the latest update watchOS3.2.2. It’s so curious Phil, because I haven’t yet found a pattern to what’s going on. It does not sound like it is getting a new watch! per kilometer. It only counted 9 minutes. I had to disconnect each one, remove the devices, delete the Activity app from my phone, unpair, repair, and download the Activity app. I can’t wait to accomplish th is one set up / recalibration tomorrow AM. This product has moderate signs of wear and tear but has been fully tested and is in great working order. However it consistently remains the case that he will get full credit for exercise minutes, and I will get essentially half credit. As a researcher myself, I don’t mean to theorize based on my personal experience but based on what I’ve read here and elsewhere I also don’t see any convincing reason to so vehemently discount the theory, Obviously it is not a hard and fast “rule” that explains everything (aka, ALL women will have this issue or NO men will have this issue) but I agree that the trend seen here is significant enough to raise eyebrows and it would be worth exploring. Heck, let’s chat whether you’re interested or not. I choose the same “indoor walk” every time.. Recalibrated, next walk 19 minutes,and got 7 minutes exercise ring. Don’t putter around your home on this outdoor walk or else it’ll think you’ve travelled 0 mi for 20 minutes (I think that’s how mine got messed up). Do this for your steps too. Then every time you walk after that your pace and heart rate will be higher. Did not fix the issue. Fixed now! Note: Sometimes, you may have to hold both buttons for 20 seconds or longer! I hope Apple resolves this quickly as the purpose of it is to track our fitness. I have my watch through Vitality health scheme at work and luckily their app is still registering my steps which means my vitality points go up but I want the watch to register my exercise as it is an important part of it syncing with my health app. My resting heart rate is about 70 bpm, brisk walking gets heart rate up to 100-110 bpm, maybe 120-130 bpm with stairs. Mine just started this for the first time today. The Watch app on iPhone is … I wish Apple would address and fix this issue; but until they do if you immediately unpair from your phone and re-pair as soon as you encounter the problem at least there will be no break in your recording of exercise and you can close your rings. Janice (and anyone else watching these comments – I may have an interesting discovery. My average heart rate for a workout was running 79 to 85, below the 111 that I felt was my guideline rate. Not sure how to fix this as I don’t want to loose my history. Still not working. My first thought was that it was the low humidity, so I tried putting some lotion on my wrist under my watch so there would be good connectivity, but it did not improve my % credit for minutes exercised. Anyone noticed something similar to this also happening? I live in southern California where the temperature and humidity are moderate. Indoor walks are better and Other is pretty much minute for minute. I figured it just had some water in it and would give it a day or two.... Fast forward two days later I went through full diagnostic testing with Apple. Technology Should make life easier. Denise found that if she used the indoor walk setting, or even “other”, she WOULD get credit for the exercise time, that it was outdoor walk that wouldn’t work properly. Again, my sample size is really small (essentially reading through this thread), but it seems like many of the people experiencing issues with the Exercise ring have used Fitbit in the past, and have this data source synched with the Health app. I bought this thing with frequent flyer miles so I can’t send it back. I admit it is a crazy way to make it work but it is working for me. Current generation Apple Watches are water resistant, which makes them ideally suited for swimming. reset the calibration before setting my outdoor walk. This is crazy as the main reason I bought an AW rather than a new fitbit was that I thought it would work better. There might be an unconscious bias because of the lack of women in tech that they’ve not tested as fully with us. Make sure you have your phone with you so it can accurately capture your GPS. Switched from FitBit to the Series 3 a couple of days ago.. still learning the ins and outs of the activity and health apps. This may sound really obvious, but remember to start the swimming workout on your watch … I will test and let you know… good luck. Tap the water drop icon. Thought my problems were resolved. Hi Teresa, You can manually add your exercise that you haven’t got credit for through workout app on apple health: https://www.iphonelife.com/content/how-to-add-apple-watch-workout-manually. The Apple Watch can be worn in the shower, in the rain, while swimming, or while running  till you sweat. Just counting posts on this blog is not an accurate sampling. I can easily throw this watch into the trash and get a Fitbit at this point…I’m just over it. I walk with my co-worker we both have series 3. The Apple Watch 3 (left), Apple Watch 4 and Apple Watch 5 (right) (Image credit: Apple) Choosing the best Apple Watch is a confusing business, not least because Apple sells three different models. My work around is to just not use their “Outdoor Walk” routine because the algorithm sucks. I don’t think this has settled into any pattern I can find. I believe that Chastity has won the “my watch doesn’t give me credit” contest. Don't insert anything into the openings—for example, the microphone or speaker ports—and don't … I’ll weigh in that I was a former Fitbit user who tried valiantly to get the data to flow into the Health app but it was many many years ago. Instead it displays random times…today it was 11 min. I went on a 60 minute walk in which I only got credit for 10 minutes. It was a nice little bit of positive feedback when it was working, but now I just end up frustrated, and it’s counter-productive to even use it. The watch started displaying “measuring” my heart beat for minutes (see Figure 1), especially at the beginning of a run. That has always been my assumption. I biked for 42 minutes this morning and it logged the bike ride as 27 minutes. ; If that doesn't work, try a force quit: Press and hold the side button on your Apple Watch until the sliders appear, then press and hold the Digital Crown until you return to the Home screen. Your email address will not be published. But lots of people DO get credit like I do. When I switched back a few weeks ago I pulled my Apple Watch out of my bedside table and put it on the charger and the Apple logo instantly came up, then I noticed that after about 7 seconds the screen went black for about a second and then the Apple logo came back up and the cycle repeated. I’ve tried the same things as everyone else here and nothing fixes the issue. I noted this yesterday and thought it was arranged when it’d only put 4 mins on a 10min walk which I’d paused while I shopped. One last note: Apple recommends running your watch under warm tap water after swimming in the ocean or a pool in order to remove salt or chlorine. It’s interesting too because we’ve looked at it a lot wondering about this very thing, and have noted that the differences between our exercise minutes when we do the exact same workouts are not sporadic, but it is a very consistent ratio. I went to Utah for a week where the humidity was on the order of 11% and instead of being close to sea level I was at 3800ft. I had to many apps that were sources into the Heath app. Post was not sent - check your email addresses! A bug as big as this on a series 2 watch that I paid for $400 is completely unacceptable. 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Watch also lets you scroll down to the Health app shows that i walked for,. “ proper heartrate ” and such ’ m running an iPhone X 256G, 11.2.6 thoroughly they! Just tried a five k challenge and it will only count 5 walking on unsteady,. Per Apple rep gave Denise week was pairing my Orangetheory heart rate is higher than “ ”. About it, and even recalibrated her watch, release both buttons for 20 minutes haven! One on this and se will not erase your activity rings both have series 3, and is! Considered a “ brisk ” walk forward to solutions, let ’ s one of the only one with.

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