... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. Worst customer service experience after two dining chairs developed a clear and obvious fault. Called again a week later. Voice your opinion today and hear what 11917 customers have already said. Deliveries operating as normal. Customer Service. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… Saturday: 9am - 5.30pm After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Lamp purchase at Barker and Stonehouse. “ We are very disappointed with Barker and Stonehouse customer service. Do you agree with Barker and Stonehouse's TrustScore? I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. The four chairs I ordered from B&S arrived on time but all were slightly damaged. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. Knaresborough Store. Barker and Stonehouse Delivery. Do you agree with Barker and Stonehouse's TrustScore? Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Do you agree with Barker and Stonehouse's TrustScore? The furniture is excellent quality and looks superb in my dining room Voice your opinion today and hear what 11920 customers have already said. Delivery … I ordered a gold mirror that arrived earlier than expected which was a great surprise. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Barker and Stonehouse Customer Service. Not Now. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. We ordered two lights which arrived within the specified time and are absolutely perfect. After many useless exchanges with customer service I gave up! Would happily use this company again Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. I can not say enough good things about this company. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Voice your opinion today and hear what 8138 customers have already said. The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. Check out what 11,920 people have written so far, and share your own experience. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Do you agree with Barker and Stonehouse's TrustScore? After many useless exchanges with customer service I gave up! Barker and Stonehouse | 1,276 followers on LinkedIn. View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Able to represent our brand and vision in delivering fantastic customer service. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Barker and Stonehouse Customer Service. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. | Read 11,321-11,340 Reviews out of 11,920 . Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. Do you agree with Barker and Stonehouse's TrustScore? Feel free to drop us a line, ask a question or leave a comment using the form below. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Reason explained - we asked for a specific color (which they offer in store and online, nothing special). Do you agree with Barker and Stonehouse’s star rating? We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. Rated 5* just because of these 2! We want you to be completely happy with your Barker and Stonehouse furniture. Couldn't have asked for better service from this dynamic duo. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. 4.4. www.barkerandstonehou se.co.uk. Christmas delivery was promised and I got it. Voice your opinion today and hear what 11920 customers have already said. The Customer Experience Team Member will be a key … We follow their Code of Practice which provides our customers with additional protection if things go wrong. Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Tuesday - Friday: 8am-6pm Thank you guys. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. While most reputable retailers wouldn’t waste a second before putting things right when problems occur, Barker and Storehouse have no sense of urgency and they have shown us complete lack of empathy. Poor quality and an appalling customer service. Do you agree with Barker and Stonehouse’s star rating? Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. Phone number : 01642 426026 Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. Do you agree with Barker and Stonehouse's TrustScore? Contact Barker And Stonehouse customer service. Promised a call back. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! There was a delay from the original date but Barker & Stonehouse kept my informed all the time. Do you agree with Barker and Stonehouse's TrustScore? Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. 10 people follow this. Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. It never came. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. Contact Barker and Stonehouse on Messenger. Finally received my dining room furniture today. Community See All. I ordered a gold mirror that arrived earlier than expected which was a great surprise. I was told to call online customer services. Ordered a click and collect. Voice your opinion today and hear what 10573 customers have already said. Explore our brands & arrange a free consultation. | Read 11,401-11,420 Reviews out of 11,917 . Item was damaged on collection. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Please visit the web site to see the great range of products. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning If you have what it takes to join a vibrant team who love their job then please send your CV and covering letter to Lena Gierasinka, Store Manager stating why you feel you would be a perfect match. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. Contact Barker And Stonehouse customer service. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. or. Great service … Great customer service Great customer service. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Furniture. Customer service fail. Official Website Following a move into a new Customer Service Centre, we are expanding our customer support team. Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. With Comments Off on Barker and Stonehouse 's TrustScore, dining room and bedroom with. 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