About PetFirst Pet Insurance 1. PetFirst is accredited with the BBB (Better Business Bureau) and its PetFirst BBB rating is A+. Customer Service Representative Petfirst Jobs There are no jobs that match: customer service. 1PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is the program administrator authorized to offer and administer pet health insurance policies underwritten by Independence American Insurance Company, a Delaware insurance company, with its main office at 485 Madison Avenue, NY, NY 10022, or New Hampshire Insurance Company or The Insurance Company of the State of Pennsylvania, each with its main administrative office at 500 West Madison Street, Suite 3000 Chicago, IL 60661. Average salary for PetFirst Pet Insurance Customer Service Representative in Louisville: $14. 1PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is the program administrator authorized to offer and administer pet health insurance policies underwritten by Independence American Insurance Company, a Delaware insurance company, with its main office at 485 Madison Avenue, NY, NY 10022, or New Hampshire Insurance Company or The Insurance Company of the State of Pennsylvania, each with its main administrative office at 500 West Madison Street, Suite 3000 Chicago, IL 60661. There are several ways you can submit your claims and they keep you updated on the process. In addition to their kindness to recently bereaved pet owners, the company contributes a … He or she will work to improve customer retention by problem solving, educating, and providing a WOW! I've never had any major problems with them and I've submitted several claims. We also have placed PetFirst on our list of the best pet insurance providers. PetFirst Healthcare consumer reviews, complaints, customer service. For Customer Service, dial option 2 Fax 877.281.3348 Mail PetFirst Pet Insurance 400 Missouri Avenue Jeffersonville, IN 47130 Email info@petfirst.com Social Media Independence American Insurance Company, a Delaware insurance company, is headquartered at 485 Madison Avenue, NY, NY 10022. $ $ Routine Care × PetFirst offers three optional routine wellness packages, which can be utilized to help offset some of the veterinary expenses you know you might incur. Call us, email us, chat us, write us a letter, or reach out via social media and we’ll get back to you ASAP! This estimate is based upon 2 PetFirst Pet Insurance Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Sunday, 10am - 7pm EST. Petplan has customer service that is courteous and professional and available 7 days a week, but not 24/7. Not only did PetFirst not properly communicate that my policy coverage had changed over the years, they also did not treat me well at all after a decade of loyalty. Unit 2 - 1115 North Service Road West Oakville, Ontario, Canada L6M 2V9. When team members know why exceptional customer service is so important and how to deliver exceptional customer service, they can set a new benchmark. Join the 207 people who’ve already reviewed PetFirst Pet Insurance. Do you agree with PetFirst Pet Insurance’s TrustScore? Learn more about PetFirst's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Featured Jobs; Current Search Criteria. Your experience can help others make better choices. Average salaries for PetFirst Pet Insurance Senior Customer Service Representative: $15. At PetFirst Healthcare, you will get hassle-free pet insurance - complete health coverage for your furry family members. Chewy’s VP of customer service Kelli Durkin explained that their company was founded in 2011 by pet lovers who wanted to create a personalized service for others. Learn more about PetFirst's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Preferred customer support. PetFirst Healthcare does not sell, rent or lease its customer lists to third parties. PetFirst Reviews and Customer Service. Advertisement. Be sure to send the claim form, veterinary records, and an itemized invoice in order to get your claim processed quickly and money back in your pocket.4 You must submit a claim within 90 days of treatment or invoice date. 400 Missouri Avenue There is no maximum to your benefits, and you will have coverage for the entirety of your pet’s life without a payout cap. Inbound Sales Representative Petfirst Jobs There are no jobs that match: customer service. No problems with a claim. A free inside look at company reviews and salaries posted anonymously by employees. There are no new wait periods for downgrading coverage. Do you agree with PetFirst Pet Insurance's TrustScore? Great customer service! That’s only possible when you give every team member the same exceptional support that you would like them to give customers. Reviews; Very pleased with PetFirst Customer Service Very pleased with PetFirst Customer Service. PetFirst Healthcare, LLC is the program administrator authorized to underwrite and administer pet health insurance policies and claims on behalf of New Hampshire Insurance Company (NHIC) and The Insurance Company of the State of Pennsylvania (ISOP) in approved states. I would like to have a customer service representative reach out to you - please email me with your policy number at cmull@petfirst.com, and I will have someone contact you as soon … General Info: 1-855-886-7387 We try to keep their routine as close to normal as i can. Posted: 06/26/2015. General. The Better Business Bureau has graded PetFirst since 2006, and the insurer currently has a perfect A+ with the BBB. 480% of claims are processed within 10 days or less. Jobs. PetFirst Healthcare, LLC, a MetLife company, is the policy administrator authorized to offer and administer pet insurance policies. If the treatment you choose is offered by a licensed veterinarian, alternative medicines/therapies are covered by your plan. Customer service contacts and company information. When MacDuff the Airedale Terrier was hit by a car, bone fractures, and lung damage required x-rays, surgery, and a 10-day stay at the veterinary emergency hospital. 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