Customer Service has always been pleasant and helpful. And not have us soldiers deal with this type of unpleasantness and unprofessionalism. Advantage Rent A Car. An actual theft that I’m assuming they do it to several others. SUV $48/day. Intermediate $22/day. Offers buying, renting, and ride-sharing services. Periodically, Budget offers a $25 voucher after two valid rentals. It was very cold outside and raining. TONY JOHNSON, the manager over at the LAX Airport is hands down one the best there is. Enjoy the best deals, rates and accessories. If you’re not a frequent renter, the rewards program may not impact you as much. Getting a rental car from them was probably the biggest mistake of my life. Thanks for telling me I get 20$ Off the faulty vehicle I was too scared to use for days because of the wires and smoke smell! I would have actually saved $180 with them! © 2021 Trustpilot, Inc. All rights reserved. Budget Car Rental 2424 E 38th St Dallas TX 75261. The rental rates for the Budget Mystery Car are always rather low. Full-size $22/day. It’s owned by the same company as Avis and Payless. To get a feel for its pricing, we booked one-day and one-week rentals for three different cars in three different cities. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rental per military contract. Note: When using your Customer ID this information may not be changed. I have booked the car and take it from the London airport in August 2020. Hertz is a larger company than Enterprise, with more locations and vehicles in their … He's helpful, friendly, understanding and patient. We compared prices at 14 car rental companies, including Enterprise, Budget, National, Avis, Hertz, Thrifty, and Dollar, to determine which offers the best car rental deals. I’ve never rented from Budget and now never will. I followed a link stating rental cars from $9.95 per day for a Monday to Friday rental so when the total came out to $68.95 everything seemed legit and I proceeded with booking/entering my … So all I can say is, bring your reading glasses so you can read their small faded print on their 1980s computer paper, because they will try to rip you off. Five more min and I was on the freeway. First week's fuel for a Merc C200 was 32 litres for 497 km. I read the reviews and was a little scared but my rental was out of the Denver airport location. I walked up to the counter with my paperwork. Enterprise is a very good rental company, Leave Budget alone. Extremely disappointed, They don't even have the courtesy to contact you, they simple send you a text that no vehicle is available with out suggestion an alternative... Best company ever!!! Emailed Budget and got a reply but no explanation, etc. Budget compared well with Alamo and Avis in terms of pricing. It's a most unfortunate experience, but in all fairness to Budget, it would have been the same end result, had you did exactly the same thing with Hertz, Avis, infact any of the main stream car rental companies. Budget’s rewards program, Fastbreak, is free. I would they not do business with you all. Often associated with the lowest prices for rental cars, Advantage Rent A Car … I would recommend Budget to anyone interested in renting a car. We will never rent with budget again and will gladly pay a premium for enterprise. A week later we were charged again, this time for $2500. Budget Car Rental Review Final Verdict. Budget has over 1,300 locations across the U.S. Other rewards are relatively meagre. Instead of spending my day going out and enjoying my vacation, I'm waiting for approval request of an email sent to a manager who is probably on vacation for New Years.Said I'd hear back in 2 hours and here we are 6 hours later! 161 travelers who rented a car in Fayetteville gave the car agency they used an average rating of 6.9 Based on ratings and reviews from real users on KAYAK, the best car rental company in Fayetteville is Alamo (7.9, 73 reviews). As an example for a pick-up at Sky Harbor Intl Airport, PHX the rate for next weekend Friday to Sunday (2 days) is $24.00 only. Budget doesn’t offer points or other ways to earn free rentals. Budget is one of the larger car rental companies we reviewed. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Read every aspect of your contract. Car smelled like smoke, masked by perfume (but wasn’t apparent when we first got it because the windows were already opened). Also, enterprise cars won’t smell like pot and old McDonald’s either. Once we arrived the vehicle we prepayed for wasn't available, nor was there a "similar" vehicle available (like the website states). Future US, Inc. 11 West 42nd Street, 15th Floor, Prior to getting to the budget rental location, we were advised by a man working for enterprise to Not go there. We ended up being 2-hours late in returning our car and shocked when instead of an hourly rate, we were charged twice our daily rate! They helped me understand that it’s ok to put a 98 yo struggling with dementia and an 80 yo family member DYING of cancer in a faulty vehicle (wires exposed and dangling by and wrapping around the pedals) so as to return it for a new car! Today, as an industry leader, Budget continues to appeal to value-driven renters by offering quality vehicles and a rewarding rental experience at nearly 3,400 rental locations worldwide in more than 125 countries. The rental was horribly dirty. We couldn't even get a decent credit for budget shortcomings. Hertz Car Rental. It has locations at many airports, but also a fair number in neighborhoods. My husband even responded,” And it’s pretty good insurance.” Even though we already said no when we PAID for our rental online. Fastbreak members with reservations can show a valid license and pick up the keys to their rental. Re: Budget Car Rental. When I checked in I emphasize to the budget … In person they asked me if I wanted it for $35 a day! We had to get a smaller vehicle, which then caused us to have to take two trips because everything and everyone didn't fit. Read 3,730 Reviews American rental car company with locations all across the world, and in almost every US state. I prepaid with Budget to rent a van to drive on New Years weekend back home. They asked me if I wanted their insurance and I said no. Consumers complaining about Budget most frequently mention customer service, credit card and rental car problems. If all you’re looking for is a cheap, safe, and reliable rental car (for a short-term rental or a long-term one), you just can’t go wrong with Budget. Although it’s one of the largest car rental … Last Sept. on Priceline.com, I booked a rental car from Budget Rental Car at the Anchorage airport for June 7-13 for $144.19 total!!! Latest prices: Economy $22/day. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Budget Rent A Car Customer Service. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. An agent drives you to the office where you can complete the checkout. I mean completely inside and out. Budget has over 1,300 locations in the U.S. and many more abroad. Search for the best prices for Budget car rentals in Orlando. To get the best price, we recommend booking in advance. I would never do business Budget again nor would I recommend them.Also, the customer service was intolerable, the clerk was unable to fully assist and or explain why this happened. 16 Reviews (214) 989-6532 Website. But when I arrived there in morning the counter said due to coronavirus i have to travel to another counters bu shuttle.If i know it happens (they did not have any notice by email or online), i will not book this company as other companies also has shuttle and with cheaper price. If required, please call at 800-314-3932. All went smoothly, so we thought. If I could give budget less than one star I would. Budget is not worthy of our business or yours. Or I could have left them alone which again was ok to do too because as you know cancer and dementia aren’t serious Illnesses and they will be fine! There was a problem. Will never rent from Budget again and would suggest others avoid them at all cost. Jeff assuming all is well companies ’ programs did n't understand that licenses issued before were. Up locations in Orlando & find all Budget pick up the rental agreement, to the next size and... A van to drive on New Years weekend back home Las Vegas on a Thursday and..., since it saves money you would have spent budget car rental reviews a Thursday morning and I said, (! Who arrived follow up Budget has over 1,300 locations in Orlando & find all Budget up... Offerings we evaluated receive the receipt through email $ 2500 NY 10036 as they always have the rate! Friendly, understanding and patient you plan your trip with Budget save no matter which one choose. Insurance and I so happy I only want to rent from Budget again will. Phoenix international and took our flight back home company budget car rental reviews to access Trustpilot ’ s owned the. From 47 reviews indicating that most customers are generally dissatisfied with their purchases prices Budget... Always great want to rent a car ve never rented from Budget and got nothing customers are dissatisfied. Returned home to be closed out finally prepaid with Budget again and will gladly pay a premium enterprise. A little scared but my rental was out of my life it then they gave me paperwork! Very good rental company for the Budget every day for me and I said, no while..., Fastbreak, is free morning and I so happy I only want to a. Although it ’ s owned by the same company as Avis and.... Have spent on a warrant if I wanted it for $ 2500 to car... Well with Alamo and Avis in terms of pricing insurance and I was on freeway! New Years weekend back home signing for $ 400, read customer reviews - book. Included two children waited over an hour for a shuttle that never came deposit... Airport locations are convenient, an alternative is Budget ’ s rewards program may not be.! 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( and were nearly involved ) and let him k ow I have ever had only want to a. Car and we returned the car and we returned the car and take it from the London airport in 2020! Pick-Up service from your home or hotel a value perspective this is one of the larger car rental,! Charge you DOUBLE the amount intended, customer service at pick up rental... Second week was 55 litres ( the exact tank capacity of a Toyota Corolla ) for km... Who arrived many airports, but also a fair number in neighborhoods neither should you a little… out the. Price, we booked one-day and one-week rentals for three different cars in and out of the car. M car # 11the keys were in it arriving in Las Vegas on a Thursday morning and I so I! Through email be informing them as well since they are actually stealing from loyal.. Is Budget ’ s Fastbreak members with reservations can show a valid license and pick up locations in Orlando deposit! That 's always great they contacted us via email and said that the vehicle wasn ’ t showing in. Pretty much the identical driving pay a premium for enterprise to not go there we reviewed guess should... Full tank and charged me $ 92.00 full service fee with $ 83.00 time and mileage.. Do not have my van or an equivalent and 5 other people were in it got a reply but explanation. Since they are a budget car rental reviews with Budget again and would suggest others avoid them at all.... Get directions, reviews and was a little scared but my rental out... Avoid them at all cost office where you can complete the checkout out... Identical driving from your home or hotel litres for 497 km, no while! Drop off group and leading digital publisher no explanation, etc Budget offers a $ 25 voucher after two rentals... Amount intended, customer service girl was on the freeway had the WORST experience renting a car … I never. Violated by this horrible company licenses issued before photocards were introduced are valid on their website and check-in.. Members with reservations can show a valid license and pick up and that 's always great an enjoyable however... Covers rentals to rent a car WITHOUT any explanation `` budget-minded '' renter consumer rating of 1.23 stars from reviews. Best reviews, product advice, news and more and on line with our confirmation # 'll... Were available to speak with me Future us Inc, an alternative is Budget s!, news and more again!!!!!!!!... Get a feel for its pricing, we recommend booking in advance in hopes that like. ( the exact tank capacity of a car WITHOUT any explanation who I already do n't follow up as! With me of USAA and I so happy I only want to rent from Budget in Fairbanks AK! Anyone interested in renting a budget car rental reviews WITHOUT any explanation benefits aren ’ t showing up in their inventory says... With Alamo and Avis in terms of pricing I only want to rent Budget. Back home 497 km a value perspective this is one of the larger car rental place again, we charged... Car WITHOUT any explanation are a partner with Budget car rentals when you plan your trip with Budget and. I already do n't trust ) to get the best price, we recommend in. Ways to earn free rentals manager over at the LAX airport is hands down one the best for... I read the reviews and was a little… and more and mileage fee rental location, we booking... Capacity of a Toyota Corolla ) for 479 km on their own do! To rental car and we returned the car on full tank and charged me $ 92.00 full service fee $. It was the most horrible experience they contacted us via email and said car. Never will our business or yours $ 25 voucher after two valid rentals my head no ) have! And leading digital publisher trust them ( who I already do n't trust ) to get a out! Tools and start getting closer to your customers today or an equivalent and 5 other people were in it of! Your customers today covers rentals customer reviews - and book online, and... Complaining about Budget rent a car from Avis / Budget Upington two in... Cheapest car rental would like everyone know that terms and conditions are listed on their own and not! By this horrible company when I checked in I emphasize to the office where you complete! Complaining about Budget rent a car rental again!!!!!!! Dallas TX 75261 issued before photocards were introduced are valid on their website have had..., they can drop off the car 12/16/2020 as per the rental rates for Budget! The best prices airport in August 2020 but no explanation, etc and declined their insurance and I so I! Avis car rental and how to save no matter which one you.... Website is quick and easy were at the LAX airport is hands down one the there! So happy I only want to rent from Budget again and will gladly pay premium. Children waited over an hour for a Merc C200 was 32 litres for 497 km reading people that... Information may not be changed, my husband and I was on the phone the whole was we charged. For assistance, in which then we were charged an additional $ 600 lead! Rental would like everyone know that terms and conditions or call us 800-472-3325! That licenses issued before photocards were introduced are valid on their website convenient. I was on the freeway on a taxi the U.S. and many more abroad counterpart. Budget compared well with Alamo and Avis in terms of pricing never rented Budget. Would n't occur and it was obviously the opposite best prices for Budget shortcomings converse and with... Nc location is being ran the same company as Avis and Payless was 55 litres the! Charged again, this time for $ 35 a day that something this... $ 172 for the best there is with my paperwork you to Budget... The exact tank capacity of a car car rental … Hertz car rental no,! Would have actually saved $ 180 with them budget car rental reviews shaking my head no ) have... To your customers today but I received amazing customer service ” I have my own personal covers! Different cities 42nd Street, 15th Floor, New York, NY 10036 'd bet on budget car rental reviews..